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ServiceMax, the best-of-breed on-demand Service Chain Management solution on Force.com platform empowers customers to get ahead of competition. Servicemax plugs bottom-line leakage (bogus warranty claims, machine and personnel downtime) and realizes hidden profit opportunities of service organizations. We do so by delivering a comprehensive, feature-rich solution with best practice processes delivered on the world’s most popular on-demand platform Force.com!

Service Chain Management is emerging as a key to growth and efficiency initiative in asset-intensive industries. Field Service is increasingly viewed as a key component of a unified customer strategy, as important as sales, in fact it augments sales and profit by empowering the service engineer.

Service executives in diverse industry segments including telecommunications, utilities, high-tech & capital equipment manufacturing, manufacturing plants, distribution & servicing, equipment leasing & maintenance are taking advantage of ServiceMax to realize rapid ROI with the minimal investment SaaS model. Click here to learn more.
Typical ROI are:
• Improved gross profit 5-15%

• Reduced warranty claim 15-30%

• Increased service contract revenue 5-15%

• Improved parts availability 10-20%

• Reduced parts inventory 20-60%

• Increased productivity 50-100%

 





 
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